Cat^® CVAs for Mining Deliver Hassle-Free Maintenance

Eric Ortiz of Quinn Company, a Cat® dealer in California, knows what it takes to keep a mine site humming. When production is on the line, he recommends Cat CVAs to make sure there are no surprises.

Estimated read time: 2 minutes

As a product support representative for Quinn Company’s operations throughout Central and Southern California, Ortiz makes it his business to help customers anticipate essential maintenance needs.

“When I meet with a customer that’s never heard about Customer Value Agreements [CVAs], the first words out of my mouth are ‘hassle-free maintenance.’”

That’s why Cat^® CVAs for mining equipment are vital tools in his arsenal.

“CVAs allow customers to forecast their planned repairs,” Ortiz explains. “So, if a customer knows that they’re starting to receive yellow or red oil samples through the S•O•S^SM [fluid analysis] program, then they’ll know that at one point or at a certain time they have to down that machine, and project that machine being down for an engine swap or a component rebuild.”

DELIVERING VALUABLE INFORMATION

CVAs provide valuable monitoring and tracking data. And with that timely info, Ortiz, Quinn Company and the customer are better able to minimize unplanned downtime.

“With a CVA, we can control through the customer’s assistance when a machine needs to be down and where a machine needs to be placed while that machine’s down,” Ortiz says. “No surprises.”

REAL RESULTS WORLDWIDE

The goal of a Cat CVA is to help customers keep their fleet moving and get the most from their investment. And for years, Cat CVAs have delivered real results to miners around the world. Plus, Cat dealers can tailor these plans to suit any mine site’s needs.

Bottom line, Ortiz adds, “Owning and operating cost is key to success. If you can keep that owning and operating cost down by monitoring your maintenance and planning your repairs, a CVA would be your best option.”

CHECK OUT CAT^® CVAS FOR MINING

See how Cat^® Customer Value Agreements (CVAs) can help you stay ahead of the game.

EXPLORE YOUR OPTIONS

SHAPE YOUR PLAN

See what else Eric Ortiz says about Cat CVAs for mining equipment in this short video.

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Now, how you would shape a CVA plan? Are you looking to:

Streamline maintenance?
Control costs for ground engaging tools (GET)?
Reduce hydraulic hose repair time?
Keep your powertrain and undercarriage in tip-top shape?

Contact your Cat dealer to explore all the CVA options that can enhance your operation and build your success.

CONNECT WITH YOUR CAT® DEALER

Find out more about how your dealer can support your mining operation and keep your jobsite moving.

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