Sign In
Welcome! Sign In to personalize your Cat.com experience
If you already have an existing account with another Cat App, you can use the same account to sign in here
Register Now
One Account. All of Cat.
Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
Account Information
Site Settings
Security
Keeping your Cat® equipment in top shape is key to maximizing productivity and profits on your mining site. Turn to your Cat dealer for flexible repair options that fit your budget and turnaround time. Plus, know the signs to look out for when your electric rope shovel needs a repair so you can stay a step above the competition.
Estimated read time: 3 minutes
When it comes to repairs for your electric rope shovel, you have critical choices to make. Do you repair a part before failure? Do you choose new, Cat® Reman or exchange components?
Here are some questions to help you figure out what you need:
How long do you plan to own your electric rope shovel?
How much/often do you use your electric rope shovel?
What is your expectation regarding price?
How quickly does your electric rope shovel need to get back to work?
Take those answers to your Cat dealer, and they’ll guide you toward the best options for you and your budget.
Keep your electric rope shovel running strong — year after year — with repair before failure maintenance. This includes making sure the wire rope and open gear lube are clean and maintained.
Contamination causes 75-85% of hydraulic system failures. Think of contamination as an invisible thief that can cause major internal damage and catastrophic failure if ignored. But it’s not as scary as it sounds — your Cat dealer can help you figure out how to prevent and treat contamination. Hydraulic repair options include:
Cylinder light hone and reseal
Dealer rebuild or exchange
Cat Reman
Cat New
A worn drivetrain system can lead to accelerated wear and lower productivity. But if you stay on top of maintenance, you won’t have to worry about repairing after failure — which can cost 2.5 times more than proactive repairs.
Cat gears, bearings, friction material and seals account for up to 40% of the cost of your electric rope shovel’s drivetrain. So it makes sense to use Cat drivetrain components, which are reliable, hardworking and designed specifically for your machine. Drivetrain repair options include:
Rebearing/reseal
Rebearing/reseal plus
Component rebuild/exchange
Cat Reman
Cat New Rebuild
Don’t wait for your engine to fail. Repairing your engine after failure leads to an average increase in cost of 190%. Regular maintenance intervals and proper inspections are critical to predicting the right time for a repair. There are both visual and non-visual problem indicators that may be causing a loss in productivity and resulting in a higher cost.
Planned indicators include:
S•O•S℠ fluid analysis
Service history
Engine hours
Fuel consumed
Problem indicators include:
Dramatic fuel consumption increase
Unusual noises
Vibration
Overheating
Leaks
Looking out for these key indicators can help you plan for maintenance and catch the problem early on. Your Cat dealer has you covered with a range of engine repair options including:
Rebearing/reseal
Rebearing/reseal plus
Dealer rebuild/exchange
Cat Reman
Cat New Rebuild
If you’re already getting your machine repaired for one thing, consider proactive repairs on another system, or even adding some upgrades.
Unlike with competitors, the initial sale of a Cat product is only the beginning of its lifecycle. Cat Upgrade Enhancements retrofit programs allow you to update the safety, comfort, performance and appearance of your electric rope shovel.
Examples of upgrades:
Heavy duty dynamic hoist brake
Safety lightning package
Immobilization cables
Fuel consumption monitoring
Asset IQTM
No matter what your electric rope shovel needs, your local Cat dealer is here to help you find the right solution. Contact your dealer today for the repair option that fits your budget and turnaround needs.
Get the most from your mining equipment with information about Customer Value Agreements, repair options and more.
Complete exchange axle rebuilds save time and reduce contamination risks on the mine site.
FIND OUT HOWYour Cat® dealer studies your undercarriage needs so you reap benefits on the mine site.
CONTACT YOUR DEALERWork with your Cat® dealer to keep your undercarriage maintenance and repairs on target.
SEE REPAIR OPTIONSReview mining repair indictors and find solutions to match your budget and timeline.
LEARN MORE TODAY