Maximize Uptime With Mining Equipment Repair

Founded 80 years ago in Columbia, Cementos Argos knows the value of repair options and maintenance to keep their fleet running strong for years to come. Their secret? Working with their trusted Cat® dealer, Gecolsa, to make repair options that fit their budget and needs while also embracing a “repair before fail attitude.”

Estimated read time: 3 minutes

A PARTNERSHIP YOU CAN COUNT ON

With several plants in Columbia, staying on top of mining equipment maintenance is crucial for Cementos Argos. Ninety-five percent of their fleet are Cat^® machines, so they turn to Caterpillar for quality repairs and support.

“We determine which equipment should go to repair according to the hours of operation,” says Oscar Aristizábal, Cementos Argos diesel maintenance specialist. “Based on this, we work on a preliminary budget, in which we try to strike a balance between financial means we have at hand and the actual cost.”

They achieve this balance with their Cat dealer, Gecolsa. “Gecolsa is a consultant that provides us with guarantees, which in turn creates trust,” Aristizábal says. “There is no other provider currently developed enough to handle these processes on the level that Gelcolsa can offer.”

Mauricio Vargas of Cat dealer Gecolsa stresses the importance of choosing the right repair options — in some cases selling the equipment — based on customer needs.

“Gecolsa offers different repair options that are strongly focused on the client type, type of repairs, hours of work but given all the options, we are able to really meet the client’s expectations.”

This paves a path of success for Cementos Argos. When a part goes out of service or needs maintenance, Gecolsa is there to give them a quick turnaround — a key factor to keeping their business running smoothly and safely.

Watch this video to learn more about how Gecolsa works closely with Cementos Argos to choose the best mining equipment repair options for their fleet.

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IT PAYS TO KNOW YOUR OPTIONS

Keeping their budget needs in mind, Gecolsa offers Cementos Argos cost-efficient repair options and even sets up a maintenance and repair plan. All Cat dealers work closely to give customers the service and quality they expect.

“With the fixed rates now, we can determine year by year which repair will be performed in the course of the year and how much [customers are] going to spend [on repairs],” Vargas says. “Besides, these rates are more competitive, they take the client more into consideration and they can reflect the client’s needs better.”

Offering a broad range of repair options — including minor repairs, major repairs, rebuilds, Cat Reman component exchange or new component replacement — your Cat dealer has you covered with:

Customizable options and tiered pricing
On-site repairs for minimum downtime
OEM quality and industry-leading parts availability

REPAIR BEFORE FAILURE VALUE

In the past, Cementos Argos might have let a piece of equipment run until failure just to keep it on the job. Now, with the help of Gecolsa, they plan and budget for proactive maintenance and repairs.

“Today we have a better program, in which, depending on the uptime of a machine and its lifecycle, we do perform major repair work — the ultimate goal of which is to improve the state of the equipment,” Aristizábal says.

As Vargas points out, “It’s our responsibility to show our clients the reality of repair before failure.”

Instead of waiting for a piece of equipment to fail, repair before failure ensures the lowest costs for Cementos Argos — minimizing their downtime and avoiding a catastrophic failure that could put them down for weeks.

“The repair before failure [attitude] is fundamental to us,” Aristizábal says. “We have acquired this attitude over time, based on experience. And our conclusion is that if you wait for a machine to break down, you have higher costs. Plus, they come at the worst possible time. Whereas when we schedule a repair, we save time and money and reduce equipment downtime.”

NEED A REPAIR FOR YOUR MINING EQUIPMENT?

With a broad range of repair and rebuild options, your Cat^® dealer has you covered.

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NEED A REPAIR FOR YOUR MINING EQUIPMENT?

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