Technician working on hose and couplings

Specialized Cat^® CVAs Protect Your Mining Components

Mining tests your limits every day. And your machines depend on hydraulic hoses and couplings to stay productive and keep your operation running. So, it just makes sense to keep your mining components well maintained. And there’s where Cat^® Hose & Coupling Customer Value Agreements, or CVAs, come in.

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We’ve planned out three increasingly powerful Customer Value Agreement levels to give you targeted maintenance expertise. And each of the CVA levels is customizable so you can keep your mining operations running in the ways that work best for you. Keep reading and watch this video to learn more about the three Cat^®Hose & Coupling CVA levels.

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Video Title: Customer Value Agreements (CVA): Cat^®Hoses & Couplings

Alt Text: Hydraulic hoses and couplings keep your mining equipment running, and it pays to keep those assemblies well maintained.

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HOSE & COUPLING CONVENIENCE CVA

For the most basic level of support, consider a Cat Hose & Coupling Convenience CVA. This CVA gives you the tools and parts you need to maintain your own hoses and couplings. When you order before noon, your supplies will be delivered within 24 hours. This scheduled delivery helps you lower downtime and makes sure that you can get back to work fast.

And to ensure that your technicians work with Cat specs, you’ll also receive any necessary training and certification pertaining to your hose and coupling system. Beyond this, you can also access inspection reports through Cat Inspect. A Cat Hose & Coupling Convenience CVA offers total customization with zero upfront costs.

HOSE & COUPLING PERFORMANCE CVA

If your fleet needs more support beyond the Convenience level, a Hose & Coupling Performance CVA might be a good fit for your operation. With a Performance CVA, your Cat dealer will help you optimize maintenance and provide on-site hose inspections. Dealer technicians will complete all hose management, and they’ll bring all the necessary tooling directly to your mine site.

Beyond maintenance, you can expect hydraulics advisor reports, parts kit delivery and a one-year assembly warranty. And when you order hose components, they’ll be delivered directly to your site within 12 hours. The Hose & Coupling Performance CVA is perfect for customers who can benefit from faster turnaround and on-site support from their Cat dealer.

HOSE & COUPLING CONFIDENCE CVA

Finally, consider investing in the Cat Hose & Coupling Confidence CVA for the highest level of support. This comprehensive maintenance plan delivers the following:

Full-service hose repair and replacement
All hose labor and maintenance completed by dealer technicians
On-site inspections, fitting and installation services for your hose assemblies

Best of all, this level of support means guaranteed parts delivery within four hours of ordering. And despite the comprehensive support of a Confidence CVA, you’ll also benefit from pay-per-use pricing.

GET YOUR HYDRAULICS THE SUPPORT THEY NEED

It pays to keep your hydraulics working at their best. With the customizable levels of Cat Hose & Couplings CVAs, you can identify your needs and find which one best suits your mine site demands. Still not sure what CVA level is best for your fleet? Start a conversation with your local Cat dealer. Your dealer will find the right Hose & Couplings CVA level for your hydraulic needs so you can keep your machines on the job and out of the shop.

CAT^® HOSE & COUPLING CVAS KEEP YOU WORKING

Learn how Cat Hose & Coupling CVAs make it easier for you to manage your mining components.

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CONNECT WITH YOUR CAT^® DEALER

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