Sign In
Welcome! Sign In to personalize your Cat.com experience
If you already have an existing account with another Cat App, you can use the same account to sign in here
Register Now
One Account. All of Cat.
Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
Account Information
Site Settings
Security
Proper care and maintenance for your mining undercarriage can be tricky. That’s why we offer Undercarriage Customer Value Agreements (CVAs) in three different levels. These CVAs help you manage your undercarriage based on your customized mine site needs.
Estimated read time: 3 minutes
Want to connect with your dealer?
No matter your application, there’s a Cat® undercarriage CVA that’s right for your fleet. And better yet, each of these Undercarriage CVAs requires zero upfront costs and are based on a cost-per-hour payment structure. Ready to learn more? Watch this video and keep reading to review your options.
[animated slideshow video placeholder]
[Video link: COMING SOON
Video Title: Customer Value Agreements (CVA): Cat® Undercarriage
Alt Text: With Cat® Undercarriage Customer Value Agreements, or CVAs, it’s never been easier to manage your mining undercarriages.
(insert as caption to video component above: Estimated watch time: 2 minutes)]
You probably already know that your undercarriage maintenance is one of the biggest costs on the mine site. That’s why there are three different plans to meet your specific mining and undercarriage needs.
The Cat® Undercarriage Convenience CVA is for people who want to manage their own undercarriages as much as possible. This CVA includes Cat PM kits. This CVA level guarantees top performance because your local Cat dealer helps you select the right undercarriage for your fleet and provides genuine Cat parts and service when needed.
Here’s what you can expect:
All the essential parts and service, including PM kits
Instructions and tools for maintenance
A three-year moving wear parts coverage warranty
Extended support with the Undercarriage Assurance Program
Quarterly inspections from your dealer
And don’t forget that your CVA is offered with a cost-per-hour structure and zero upfront costs. At this level, you pay only for the hours you use in a single monthly invoice. An Undercarriage Convenience CVA is the perfect choice for fleets who want to manage their undercarriage with support as needed from their dealer.
Next is the Cat Undercarriage Performance CVA. This plan is designed to help you manage your repair and replacement costs. At this level, you’ll receive everything from the Convenience level, plus more support from dealer technicians with maintenance labor and inspections.
The Performance CVA level is a good option if you want to take some of the pressure off your team for managing undercarriage labor. This CVA includes turnkey dealer labor, moving wear parts replacement and repair coverage. The Undercarriage Performance CVA also provides dealer technician support for all additional undercarriage labor and complete monthly inspections.
And like the Convenience CVA, you’ll never have upfront costs and will pay only for the hours you use. Consider an Undercarriage Performance CVA if you’re looking to improve your mining operations and benefit from expert Cat dealer support.
The top level of undercarriage protection comes with the Cat Undercarriage Confidence CVA. This plan gives you the highest level of coverage with targeted maintenance support throughout the lifecycle of your undercarriage. This means your local Cat dealer will manage undercarriage selection, inspections, repair, replacement and wear reports for the entire life of your powertrain.
When you invest in an Undercarriage Confidence CVA, you get all the options from previous levels. This includes all undercarriage parts and components, dealer technician labor for repair and replacement, and the Undercarriage Assurance Program. And with monthly Custom Track Service (CTS) Pro inspections, you can count on regular check-ins to make sure that your machines are working at their best. All this for zero upfront cost, with a single invoice for only the hours used.
Undercarriage costs can amount to up to half of your mining equipment owning and operating costs. For this reason, it’s important to invest in the right solutions to keep your undercarriage working at its best. Each of the Undercarriage CVA options is flexible so you can find the support you need to keep your mining operation on schedule.
If you’ve got questions about undercarriage maintenance in mining applications, your local Cat dealer has answers. Start a conversation with your Cat dealer today to better manage your mining undercarriage maintenance solutions.
Get the most from your mining equipment with information about Customer Value Agreements, repair options and more.
Complete exchange axle rebuilds save time and reduce contamination risks on the mine site.
FIND OUT HOWYour Cat® dealer studies your undercarriage needs so you reap benefits on the mine site.
CONTACT YOUR DEALERWork with your Cat® dealer to keep your undercarriage maintenance and repairs on target.
SEE REPAIR OPTIONSReview mining repair indictors and find solutions to match your budget and timeline.
LEARN MORE TODAY