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Choosing the Right Cat® CVAs for Mining
Cat® Customer Value Agreements (CVAs) help you get maximum uptime, up to 50% longer component life with Cat fluid and filters and a 100% hassle-free experience. But how do you find the right CVAs for your operation’s needs? Here are some questions and answers to help you get started.
Estimated read time: 2 minutes
What CVA options are available for mining equipment?
Maintenance for Mining CVA: Choose from scalable options such as planned maintenance (PM) kits for do-it-yourself service or dealer labor and component assurance programs.
Hydraulic Hose & Coupling CVA: Customize this CVA to include delivered replacement kits or even a dealer-managed, on-site hose assembly shop; and consider use-based payment.
Undercarriage CVA: Your undercarriage is a big investment. This CVA provides component assurance, machine alerts and the right parts at the right time, all with a flexible, cost-per-hour payment structure.
Powertrain CVA: Protect your machines’ most critical components and control costs with tailored protection and assurance after the standard warranty expires.
Ground Engaging Tools (GET) & Bucket CVA: Manage bucket and GET supplies as well as rebuilds and replacements by always having the right components on hand. Customize options like cost-per-ton guarantees, inventory management, training and technical support, optimized bucket configurations and more.
How can I customize a CVA for my fleet?
Start by familiarizing yourself with the different types of CVAs available for your Cat® equipment (see chart below). Maybe you want basic do-it-yourself parts and inventory management. Or full-service, dealer-supplied management and labor. Contact your Cat dealer to select from multiple levels of service and see what makes the most sense for your operation and budget.
Which CVAs apply to my equipment?
This chart shows which CVAs are available for each category of Cat equipment.
Are cost guarantees included?
Many CVAs include cost and component life guarantees. There are also flexible payment options to work with a wide range of budgets. This lets you shape a plan that fits your operation’s fleet, maintenance capabilities, budget and time constraints.
What about equipment management services?
From inspections to machine alerts, all CVAs include equipment management services. These keep you informed about the condition of your fleet and help avoid surprises — so you can keep on working.
Which CVA can help me with general maintenance needs?
Maintenance for Mining CVAs cover essential maintenance parts and supplies, PM kits and fluid analysis services.
When a hose fails, it costs precious uptime. Can a CVA help?
Hydraulic Hose & Coupling CVAs can be customized to include parts and tools for quick do-it-yourself assembly. Or you can choose dealer labor and on-site assembly, with options for use-based payments and zero upfront costs.
What about big-ticket items like engines and transmissions?
Powertrain CVAs cover engines, transmissions and final drive components, helping you control costs.
How can I control undercarriage costs for my track equipment?
Undercarriage CVAs provide everything needed to keep your track equipment in top shape — with a guaranteed cost-per-hour payment structure.
Can a CVA help with things like bucket tips and blade edges?
GET & Bucket CVAs ensure that you’ll always have a full inventory of essential ground engaging tools (GET) on hand. They offer options for cost-per-ton guarantees, inventory management, optimized bucket configurations and more.
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