Cat machine technology is also crucial to the company’s operations. Employees and machine operators are often carrying out multiple tasks on one jobsite that require the use of several different machine attachments. When Caterpillar introduced the Cat Fusion™ Coupler system, it changed the game for CSM. The system allows operators to not only rapidly change out attachments, but also use the same attachments across varying machines and models.
“Cat Quick Couplers are best-in-class,” said Angelone. “With the Fusion system, we can connect one of our 14-foot pushers to any one of our loaders, whether it’s a small wheel loader or a compact track loader.”
In order to service nine states, CSM employs a team of more than 200 machine operators and a fleet of over 100 loaders. It’s easy to imagine how challenging of a task operator training and fleet management can become with an operation this size. Therefore, CSM relies on the user-friendly design of the technology and features on Cat machines. Operators can transition power train modes with just the touch of a button when switching tasks. Additionally, easy-to-use features that help reduce component wear and maximize efficiency, such as rimpull control, are helping CSM save money and extend the life of its machines.
Equipment reliability and technology aside, the longstanding relationship with its local dealer, Milton Cat, is a primary reason CSM continues to purchase Cat equipment. The communication and service from Milton has been instrumental in maintaining smooth and efficient operations. Case and Angelone have developed strong working relationships with Caterpillar product engineers, as well, and often provide valuable feedback to help in the design of next generation machines.
“It’s important to understand that none of this works without our relationship with Milton Cat,” said Case. “The service they provide is excellent and we can continue to expand our fleet with the assurance of their 24/7 support.”