Volker Stevin Drives Culture Change Through Safety Meetings

Leadership at Volker Stevin Canada, a road and bridge construction company of about 1,200 employees, engaged Caterpillar Safety Services to facilitate a journey that would deliver improved performance metrics through the development of a stronger safety culture.

Volker Stevin’s first Continuous Improvement (CI) Team launched in March 2013 to develop consistency and quality standards for safety meetings. The group of 11 front-line employees, supervisors and managers includes representation from every Volker Stevin business unit. By improving the overall safety meeting experience, the team is driving excellence into a daily activity while positively impacting the organization’s entire safety culture.

“Before, meetings felt more like a dictatorship and now there's more active involvement from everyone,” said Assad Rafih, a Superintendent in the Underground Utilities division. “Everyone provides their input on how things are being done and ways to be safety conscious.

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Volker Stevin is seeing positive changes across its operations after implementing Caterpillar’s Zero-Incident Performance (ZIP™) Process.