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Lost revenue. Costly repairs. Project delays. When a machine is down, it can result in unintended costs that impact your business and reputation. Learn to prevent downtime before it happens—and identify issues before they turn into bigger problems.
By Caterpillar | Posted: February 11, 2022 | Revised: March 28, 2022
When a machine is down, it can result in unintended costs — from lost revenue to costly repairs. It can also mean project delays that impact your employees, customers and even your reputation.
While you can't always predict machine downtime, you can have a plan to prevent it. Learn about the causes of equipment downtime and the seven steps you can take to save time, money and keep your crew safe.
Preventive maintenance keeps your equipment running, helping to prevent downtime before it happens. If you skip maintenance, a small problem could result in prolonged downtime.
Start by reviewing your machine's service, parts and maintenance manuals. Your machine's manuals should outline the recommended service intervals for each component and what parts are needed. Be prepared with the supplies and parts you need before the next service is due. Our Cat® Planned Maintenance Kits make it easy by including everything you need in one package.
Want a hassle-free plan for machine maintenance? Consider a service contract with your dealer. Cat Customer Value Agreements (CVAs) offer flexible service options tailored to your business.
Monitoring your machine's performance can help you identify issues before they turn into bigger problems. Operators are often the first to realize something doesn't feel right. If you're not the one behind the controls, take the time to talk with your operators about how each machine if performing. When they do flag an issue, address it as soon as you can.
You can also use software to monitor machine performance for you. Our web-based fleet management tool, VisionLink®, simplifies machine maintenance by tracking the health of your fleet and sending alerts when service is due. You can monitor your machine's hours, how long it’s been since it was last serviced and see a list of fault codes. With this data you can understand what caused a machine to fail and prevent the same issue in the future.
Having the right equipment and tools for the job will help prevent downtime and project delays. Before you start a project, evaluate the ground conditions, space constraints and material you're moving to help determine the right equipment.
If you don't own everything you need, consider renting. The Cat Rental Store has equipment, tools and supplies ready to be put to use. They can even deliver directly to your jobsite.
When you store machines for an extended period, extra care is needed to keep them in good condition. Start by reviewing storage recommendations from the manufacturer. This is often included in the Operation and Maintenance Manual.
Steps to properly store heavy equipment:
See our complete list of tips for storing heavy equipment. You can also ask staff at your local Cat dealer for assistance. Their team members can provide recommendations on how to store your machines.
Weather can cause significant interruptions to projects. Be proactive and have a plan for when bad weather is expected. Check the forecast often, and adjust plans based on timing. You may be able to reschedule a project. Consider operator safety, machine usage and machine storage when determining whether to work in unfavorable conditions. Keeping all of these elements in mind can allow you to stay on schedule while reducing risks.
Take your prep a step further by developing a Business Disaster Plan for severe weather.
Unseen hazards at your job site can cause harm to machines and operators, which lead to downtime. Before beginning a project, take a few minutes to check the site for physical and health-related hazards. Check for ground and haul road conditions, clearance and weight limitations, the location of utility lines, the potential for falling or sharp objects, workplace chemicals, and availability of PPE and First Aid.
Download our Toolbox Talks discussion guides on this and other safety-related topics.
Machine walkarounds are an essential start and end to each work shift. By performing these daily, you can identify leaks, hose rubs and other problems that can impact a machine's ability to work. Complete this pre- and post-shift and report any maintenance or safety concerns you find to help prevent equipment downtime.
We have tailored solutions to help keep your equipment ready to work. Choose from options that let you do it yourself to complete on-site dealer support from the largest network in the industry. See all our support options.
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