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WHICH LEVEL OF SUPPORT IS RIGHT FOR YOU?
The finest global customer support on the water now comes in two tier levels: Cat® Concierge and Cat Concierge Plus. Which option makes the most sense for your Cat powered yacht? Here’s a side-by-side look at what each tier offers:
|
Cat Concierge Complimentary service available from select Cat dealers |
Cat Concierge Plus White-glove service available for a single upfront price from select Cat dealers |
24/7 support line to provide technical expertise whenever issues arise |
X |
X |
Concierge liaison available to answer your questions and activate any needed support |
X |
X |
Access to the global Cat dealer network, ensuring you’re never far from needed support |
X |
X |
Proactive engine monitoring by Caterpillar experts to prevent unexpected issues |
|
X |
Mobile app providing engine data, vessel location and more for peace of mind |
|
X |
Annual planned maintenance parts and labor, scheduled for you |
|
X |
Extended coverage that protects your engine beyond the scope of the standard factory warranty |
|
X |
Caterpillar Certified Engine Report that drives maximum resale value by providing full history of engine lifecycle support |
|
X |
Whether you need the classic support of Cat Concierge, or the premium experience and peace of mind provided by Cat Concierge Plus, you can rest assured Caterpillar and the Cat dealer network have you covered. Let us take care of the details, so you can relax and have fun on the water.
Have additional questions about the differences between Cat Concierge and Cat Concierge Plus? Connect with the experts.
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