No matter where in the world you are, you’re never far away from getting empowered. Caterpillar University learning centers are located on every continent and provide global reach to offer knowledge and training. Listen as Jacques Ceballos discusses his background as a Learning Operations Lead and describes the philosophy behind the Caterpillar Global Dealer Learning (GDL) center in Miami Lakes, Florida. As a project manager who oversees day-to-day operations for training development, Ceballos helped establish the state-of-the-art GDL center in Miami Lakes in 2014. Those who attend receive hands-on training in Cat Marine and Oil & Gas applications from highly qualified instructors.