New Cat® Central mobile app puts the power of Cat parts and support in the palm of your hand

For Release in North America: March 2023
Release Number:114PR23

Promoting a more personalized and intuitive user experience, Caterpillar is launching a new mobile app that combines the company’s proven eCommerce experience - search, find and order parts - with access to asset-specific maintenance and support information. Cat^® Central offers do-it-myself customers one central place for easy access to ordering parts and general support resources while providing a faster shopping and purchasing experience. This app enables customers to order on the go anywhere – freeing up the time to focus on the job at hand.  

Cat customers who already have an account on parts.cat.com can expect much of the same value they’ve come to rely on but now in a more simplified experience. However, any user is eligible to make a purchase without an account - as a guest.

Cat Central features include:

• Easier ordering of genuine Cat parts verified to fit the customers’ assets
• Scanning a QR code to instantly access verified-to-fit parts or save the asset for future needs
• Anywhere, anytime access to Cat parts support specialists (24/7)
• Multiple payment and delivery options plus free and flexible in-store pick up
• General support resources, including manuals and fault code descriptions, to soon be available
• Access to other digital solutions offering equipment management, financing, rewards and more, as described in the app

Cat Central also boasts modernized eCommerce technology providing enhanced security and quick access to customers’ One Cat Account. Customers will also benefit from fast performance, enhanced interaction, the use of mobile device features and more.

For more information on Cat Central, please contact a Cat dealer or visit  https://parts.cat.com/en/catcorp/catcentral.

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Note to Editors: Caterpillar rolls out products and services in each of its regions at different time intervals. Although every effort is made to ensure that product information is released only after Caterpillar has received confirmation from its independent dealer network, plants, and marketing subsidiaries that products and services are available in the relevant region, editors are kindly requested to verify with a Cat dealer for product availability and specifications.

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