Cat Card Frequently Asked Questions
Cat Card Frequently Asked Questions

CAT® CARD
FREQUENTLY ASKED QUESTIONS

Have questions about the Cat® Card?
Check out our most frequently asked questions below for answers.

Applying for the Cat Card

Sole proprietors, Partnerships, Limited Liability Companies (LLC), and Corporations are encouraged to apply online. For other business types, such as Governmental Businesses and Cooperatives, use the print version of the application to make sure you have all the information you may need. Just download the PDF and follow the instructions on the form: 

United States (PDF) |  Dealer Addendum (PDF)

California (PDF)  |  California Dealer Addendum (PDF)

New York (PDF)  |  New York Dealer Addendum (PDF)

Canada (PDF)
 

FRENCH APPLICATION | DEMANDE DE CRÉDIT FRANÇAIS

French Application  |  Demande de crédit français (PDF)

About the Cat Card

Your Cat Card account may be used at any participating Cat dealer or The Cat Rental Store location in the country in which the account is issued, either in the U.S. or Canada. You can also use it to shop with approved online Cat retailers.

You need not have your card with you to use it. Your Cat dealer can look up your card number using your government-issued photo identification at the time of purchase.

Yes. Each authorized user from your company will receive a Cat Card with your company account number. Call our Cat Financial Cat Card customer support team at the number on the back of your card (1-877-373-9510) to learn more about flexible control opportunities or to set up and make changes to controls on your new account.

Yes, U.S. and Canada customers will be able to make purchases online with approved online Cat retailers, either Parts.Cat.Com or Cat Central where available.

Cat Card Benefits

Cat Card features no annual fee, competitive rates, flexible payment terms and special promotional offerings. Additional features like Cat Vantage Rewards, multiple users under one account, expense tracking by job and service and support from a dedicated Cat Financial Cat Card team mean the Cat Card works as hard as you do.

Rewards

Eligible Cat Card accountholders are automatically enrolled in Cat Vantage Rewards. With Cat Vantage Rewards, you can earn reward points on qualifying Cat Card purchases* and additional points when shopping with approved online Cat retailers. These points can be viewed on MyCatFinancial.com and are redeemable for Cat Credits.

Managing My Account

Enjoy 24/7 online account management with MyCatFinancial. Manage online at MyCatFinancial.com or through the mobile app, available through the App Store (iOS) or Google Play (Android). If you already have a MyCatFinancial account, log in to manage your Cat Card account.

If you do not have an account, click "Sign Up" on the main page of MyCatFinancial.com and follow the prompts. Once logged in, add your Cat Card account by clicking “Cat Card” in the menu bar at the top of your screen. You will need the name associated with the Cat Card account and the 16-digit account number to complete the process.

Yes. You can set up auto pay on your own through MyCatFinancial. You can also contact our dedicated Cat Financial Cat Card customer support team at (1-877-373-9510) or CatCard.CustomerService@cat.com for customers in the U.S. or CatCard.Canada@Cat.com for customers in Canada.

No. If you have already registered for MyCatFinancial to manage your Cat Financial contracts, you will not need to register again to manage your Cat Card Account.

Once your new account is active, just log in to your existing account on mycatfinancial.com, and click the Link Cat Card button. You will need your account name and 16-digit corporate account number. Once your account is linked, you will be able to manage both your contracts and Cat Card in MyCatFinancial. Please note that this functionality will not be available until your new Cat Card account is active.

*See cat.com/catcardrewards for details, terms and conditions.

STILL HAVE QUESTIONS ABOUT THE CAT CARD?

We're here to help

Contact us, your dedicated Cat Financial Cat Card customer support team, for personal service at 1-877-373-9510 or at CatCard.CustomerService@cat.com.

customer and service rep
customer and service rep