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FOR WHEEL TRACTOR SCRAPERS
When you’ve got a lot of material to move, there’s no time for downtime. A Cat® Customer Value Agreement (CVA) for your wheel tractor scraper fleet helps ensure that these critical machines are always ready to go. Work with your Cat dealer to shape a plan to fit your needs, manage your costs and keep you on top of scraper performance and availability.
These Customer Value Agreements combine smart repair options for powertrain and hydraulic systems with timely parts delivery, condition monitoring services and expanded warranty coverage. They help you achieve the lowest cost of ownership through proper maintenance and management using quality Cat parts and a customized package of dealer services.
Powertrain Guarantee CVA |
Powertrain Guarantee CVA PLUS |
|
---|---|---|
Protection | Powertrain & Hydraulics | Powertrain & Hydraulics |
Term | 7 years/7,500 hours | 10 years/10,000 hours |
Component Guarantee | Non-Prorated | Non-Prorated |
Genuine Parts | 100% Cat Parts – Covered Components | 100% Cat Parts – Covered Components |
Repair Labor Payed By | Customer | Caterpillar |
Connectivity | VisionLink® Essentials subscription (paid by Caterpillar) | VisionLink Essentials subscription (paid by Caterpillar) |
Condition Monitoring (CM) Services | CVA between dealer and customer required. May include CM, PM parts, labor, inspections (TA1 & TA2) and fluid sampling. | Cat Condition Monitoring |
Planned Maintenance (PM) | CVA between dealer and customer required. May include PM parts, labor, inspections (TA1 & TA2) and fluid sampling. | |
Compliance Management | Caterpillar to interface with customer on event codes, fluid samples and maintenance practices | |
Mid-Life Service Rebuilds | Optional | Required for 650 models. Optional for other models. |
Enrollment and Adjudication | Global Warranty | Global Warranty |
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*Support programs and payment options are based on agreement length, fleet size and component consumption.