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Cat® generators help company overcome power uncertainties
Facing power uncertainties due to the eruption of the Taal Volcano and the COVID-19 pandemic, Nexperia Philippines, Inc. searched for a source of reliable energy that could protect the materials in its warehouse in the event of a prolonged unscheduled power interruption.
Nexperia turned to Cat® dealer Monark Equipment Corporation to purchase two Cat generator sets. When the government imposed an enhanced community quarantine, Nexperia requested the gensets be delivered immediately. Fortunately, Monark was able to deliver the two units without any problems in late March 2020.
When Nexperia Philippines, Inc. requested an immediate delivery of its Cat® generators to protect the materials in its warehouse, Monark delivered the two units without any problems on March 25.
As a result of stricter quarantine measures, Monark’s engineering team could not be onsite to complete the testing and commissioning of Nexperia’s new generator sets.
After the Cat units were installed, the engineering team at Monark held a video conference with the facilities and energy team at Nexperia to walk them through the final stages.
“Even in the midst of the COVID-19 crisis, you were able to connect the Monark team, Jerwin and Chris, with my team physically and virtually to make sure generator installation, testing, and commissioning will be successful.”
After Monark delivered the generator sets, Nexperia hired a third-party contractor to install the units, requesting the Monark engineering team’s help with commissioning. Monark engineer Cris Bolivar ensured that everything would flow smoothly even if the Monark team could not be onsite for the final stages of installation and commissioning.
When quarantine measures tightened and Monark could not complete the commissioning work, the team held a video conference with Nexperia’s facilities and energy team to walk them through testing and commissioning the generator sets step by step. Once the generators were fully turned over and operational, Nexperia informed Monark of its plan to use the generator set to power a temporary facility.
