H&OP DOES MY PORTABLE GENERATOR NEED TO BE GROUNDED FAQS?
Yes. The National Electrical Code requires generators to be grounded to an approved earth ground ... read more
Product Help Center
Operations and Safety
H&OP HOW DO I GROUND MY GENERATOR?
Audience: CSR
The National Electrical Code requires generators to be grounded to an approved earth ground. ... read more
HOW DOES ENGINE SMART CONTROL WORK ON THE INV2000?
The INV Series is equipped with an Engine Smart Control (ESC) mode which can be turned on or off ... read more
WHAT SAFETY PRECAUTIONS DO I NEED TO TAKE BEFORE AND WHILE LIFTING MY PORTABLE GENERATOR?
Attaching: Inspect the lifing eye before installing to be sure it is not bent, cracked, or corroded. Always replace ... read more
HOW DO I SHUT OFF MY PORTABLE GENERATOR?
Please refer to the safety procedures, detailed instructions and visual diagrams for starting and stopping in ... read more
HOW DO I START MY PORTABLE GENERATOR?
Before starting your generator for the first time, please refer to the safety procedures, detailed instructions and ... read more
DOES MY UNIT HAVE A FUEL FILTER?
RP Series generators have two mechanisms to protect fuel from contamination. There is a fuel strainer located in ... read more
WHEN SHOULD I NOT USE THE ENGINE IDLE CONTROL SWITCH?
If you are using tools that require intermittent power (kick on and off automatically or manually) or you have multiple ... read more
HOW DOES ENGINE IDLE CONTROL WORK ON THE 12KW?
This generator is equipped with an automatic low-idle mode which can be turned on or off using the engine idle control ... read more
DOES MY 12KW COME WITH A SMART CHARGER AND HOW DOES IT WORK?
Your 12kW unit comes with a Smart charger in the box, which includes an AC power cord as well as a cord to attach to ... read more
WILL MY PORTABLE GENERATOR START AUTOMATICALLY IF POWER IS DOWN?
The portable generators do not start automatically - you will need to start your portable generator manually. ... read more
DO THE CAT PORTABLE GENERATORS HAVE A REMOTE START OPTION?
Our portable generators do not currently have the capability to start remotely. ... read more
DOES THE GENERATOR NEED TO SIT ON LEVEL GROUND DURING OPERATION?
Yes. ... read more
IS IT SAFE TO MOVE THE GENERATOR AROUND WHILE IT IS OPERATING?
No. Always shut off your generator before moving it. ... read more
ARE THERE HOME APPLIANCES OR TOOLS THAT I SHOULD NOT USE WHEN MY HOME IS USING PORTABLE GENERATOR POWER?
Refer to the owner's manuals for the specific products and appliances that you want to use to determine ... read more
DO I NEED TO TURN OFF MY APPLIANCES / DEVICES BEFORE CONNECTING THEM TO A PORTABLE GENERATOR?
Yes. When plugging directly into the generator, we recommend that you turn your devices, tools ... read more
CAN I OPERATE MY PORTABLE GENERATOR IN WET CONDITIONS LIKE RAIN OR SNOW?
You can operate your generator during inclement weather, but you must ensure that the genereator is ... read more