H&OP DOES SERVICE OR WARRANTY COVERAGE VARY BY GLOBAL MARKET/REGION
Your warranty coverage is based on the country in which you purchased your portable generator. ... read more
Product Help Center
Warranty
WHY SHOULD I COMPLETE A WARRANTY REGISTRATION FOR MY PORTABLE GENERATOR?
There are several good reasons to register your portable generator with Caterpillar:
1. Customers that register their Cat Portable Generator with Caterpillar within thirty (30) days of purchase ...read more
ARE CAT PORTABLE GENERATORS COMPLIANT WITH THE SPECIAL EMISSIONS REGULATIONS IN THE STATE OF CALIFORNIA?
Caterpillar offers three versions of each RP Series model generator sold in North America...one for California (CARB) ... read more
WHAT IS THE WARRANTY PERIOD FOR MY CAT PORTABLE GENERATOR?
All new Cat portable generator products are covered for normal use for a warranty period of two (2) years from ... read more
CAN I MAKE A WARRANTY CLAIM FOR REPAIRS THAT I COMPLETED MYSELF?
No. Warranty repairs must be completed by Caterpillar Home & Outdoor Power Authorized Sales & Service Center to ... read more
WHAT DO I NEED TO DO TO GET SERVICE UNDER WARRANTY?
Bring your portable generator to an Authorized Sales & Service Center (ASSC). If your proof of purchase is not ... read more
ARE THERE OPTIONS TO EXTEND MY WARRANTY PERIOD?
You may extend the standard two (2) year warranty to a total of three (3) years if you register your ... read more
IS MY WARRANTY TRANSFERRABLE BETWEEN OWNERS?
The warranty is limited to the original portable generator owner and is not transferable. ... read more