As New York battles COVID-19, one of the response measures is setting up emergency field hospitals to provide around-the-clock care for severely sick patients. These hospitals require around-the-clock power to function. H.O. Penn, Caterpillar dealer for Southern New York and Connecticut, was contracted by the State of New York, to power a field hospital.

H.O Penn was given a tight timeline of 24 hours to set up 10x2 Megawatt 3516 Cat generator sets for the needs of field hospitals in New York City and Long Island. An extended warranty was required as part of the deal, as well as robust servicing and maintenance for this critical application.

Rick Beck, Cat Financial’s Regional Insurance Manager, secured approval to utilize deductibles in exchange for deferring the inspections that otherwise would have taken days to complete. Rick also set up a detailed action plan with terms beneficial to the customer, dealer and Caterpillar, ensuring the deal would go through.

With the financials assured, H.O. Penn was able to get down to business. The dealer group ran the generator units for two hours and serviced the gensets before delivering and installing them to make sure they could perform at their best. And within the required timeframe the project was moving ahead, and the field hospitals were receiving the gensets – to generate electricity and to save lives.