Cat® Truck Engine Repair Pro Resource Center

Support for Independent Repair Facilities (IRFs)

tech servicing engine parts
tech servicing engine parts

Let's Make It Easier for You

As a member of the Cat® community of truck engine repair pros, you're part of a long-lasting legacy devoted to maintaining Cat on-highway truck engines. Independent Repair Facilities (IRFs) can rely on this resource center for tips, special product offers and support for the road ahead.

HOW TO SIGN UP
HOW TO SIGN UP

BECOME A TIA, UNLOCK NEW BENEFITS

Target Independent Accounts (TIAs) are shops offering Cat truck engine support that have chosen to align more closely with Caterpillar. Through this alignment, TIAs gain access to:

•  Expert advice tailored to their business
•  Technical information for parts & service
•  Additional support systems based on membership level, including the  technical information portal, Cat Service Information System 2.0 (SIS 2.0) and Cat Electronic Technician (ET)

Learn More
Technician using telephone
Technician using telephone

FIRST, GET A CWS ID – THEN, EXPLORE YOUR OPTIONS

Upon signup, TIAs are given a Corporate Web Security Identity (CWS ID). This login credential gives members access to internal Cat systems and other features as a Level 1 or Level 2 member. 

Level 1, the Technical Information Portal Package, includes the following resources (accessible via secure portal on tepp.cat.com):

  • Technical supplements
  • Disassembly/assembly instructions
  • Cat Reman core acceptance criteria
  • Current Cat promotions & special offers

Level 2, the Customer SIS 2.0/Cat ET Package, includes the following:

  • All Level 1 access
  • Service Information System 2.0 (SIS 2.0) subscription
  • Cat Electronic Technician (ET) subscription

All TIAs can utilize the Technical Call Center free of charge

GET ROLLING WITH HAUL TALK

Listen to the Cat truck engine podcast, where hosts Kurt and Zach chat with some of the owners, operators, dealers and truckers who keep us all going.

SUBSCRIBE NOW
Cat Haul Talk
Cat Haul Talk

VIDEO LIBRARY

What sets TIAs apart from other repair shops? Check out our video playlist to see stories about the shops offering Cat truck engine support, hear the latest insights from truckers who benefit from our services and witness what becoming a TIA can do for you.

 

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FEATURED ARTICLES

Go deeper into the products and services available to Cat truck engine repair pros. Explore articles covering topics like maintenance, repair options, Cat Reman and genuine Cat parts.
 

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RESOURCES

FIND PROMOTIONAL OFFERS 

Check out special offers to help you get cost-effective performance from your Cat on-highway truck engine.

VIEW OFFERS

EXPLORE THE ARTICLES HUB

Stay up to date on the latest news, conventional wisdom and Cat truck engine maintenance advice.

VISIT THE HUB

JOIN THE MILLION MILER CLUB

When your Cat truck engine passes the million-mile mark, you're eligible for everything this exclusive club provides.

BECOME A MILLION MILER
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