When yacht owners choose Cat® engines to power their yacht, it is with the understanding that they’ve purchased some of the highest quality marine engines available on the market. Backed by an unmatched global dealer network, these engines not only add value to the vessel but ensure peace of mind while at sea and while in port.  To further enhance the customer experience in servicing these engines, Cat Concierge was enables customers to relax even further, knowing that personalized service was just one phone call away.

“Knowing our customers’ feelings and needs means they get more yachting enjoyment, and Cat Concierge has a history satisfying customers globally,” a Cat Concierge Global Program Manager noted. “Working in tandem with our worldwide network of Cat dealers, we find that Cat Concierge provides a unique advantage to customers that can’t be found anywhere else.”

Customers who value uptime and simplicity, chose Cat Concierge service.  Through Cat Concierge, customers have a single point of contact responsible for ensuring they get a rapid response to their engine related needs regardless of their port of call. Whether scheduling a routine oil change or initiating an engine overhaul, Cat Concierge continues to be the service customers rely on to meet all their Caterpillar support needs wherever they are in the world.