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Cat Concerige Service
Cat Concerige Service

CAT® CONCIERGE SERVICE

With Cat® Concierge Service, Cat powered yacht customers get direct, one-call access to a team of Cat marine power experts. We work directly with builders to help new and existing customers take advantage of the wealth of technical skill, knowledge and understanding shared by our experts and the Cat dealer network—no matter where or when they might encounter trouble. This means prompt scheduling, quick answers and a direct factory line for any customer inquiries.

The Cat Concierge Service program was developed using real customer expectations, and we pride ourselves on providing everything our customers need to have the best yachting experience possible.

  • 24/7 coverage by Cat marine engine professionals 
  • First owners receive a free 2.5-hour per engine first owner sea trial and orientation
  • Prompt scheduling and service from Caterpillar trained technicians
  • Coverage for new yachts for up to 10 years

To learn more about how Cat Concierge Service can help you keep your yacht running smoothly, download our brochure or contact your dealer.

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"They will do all the legwork for you if you need some service." Hargrave Yacht Captains discuss their experience with Cat Concierge.

Hargrave Yachts
CAT® CONCIERGE: UNPARALLED GLOBAL SUPPORT WHEN YOU NEED IT

Whether scheduling a routine oil change or initiating an engine overhaul, Cat Concierge continues to be the service customers rely on to meet all their Caterpillar support needs wherever they are in the world.

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Cat Concierge
Cat Concierge
CAT® CONCIERGE SERVES AS “SAFE HAVEN” FOR LUXURY YACHT EXPERIENCING ENGINE TROUBLE

Cat Concierge sprang into action to help the crew of PASSION address an engine issue, getting the luxury motor yacht back to sea quickly and safely in time for its next charter.

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Behind the Iron
Behind the Iron
Cat® Concierge Helps Keep Luxury Yacht's Charter Business Afloat

When the Cat engine powering Pacific Wave started having intermittent electrical issues, the Cat Concierge team stepped in to keep the luxury yacht's charter business up and running.

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Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat
Cat Concierge Helps Keep Luxury Yacht's Charter Business Afloat
CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT

Yacht Vava was disabled by a faulty portside generator set just days before an important voyage. Fortunately, Vava was covered by Cat Concierge.

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CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT
CAT® CONCIERGE PROVIDES WORLD-CLASS CUSTOMER SUPPORT

STAY CONNECTED TO MARINE WITH ADDITIONAL INFORMATION

MARINE BLOG

Dive into the Cat® Marine Blog Beyond the Iron and explore posts about innovative products and solutions, industry trends, maintenance tips, upcoming trade shows, and more.

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Cat Marine Blog
Cat Marine Blog

Marine Case Studies

Read one of the case studies below to learn first-hand from our customers why they choose Cat® Marine to power their operations when they are out on the water.

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Marine Case Studies
Marine Case Studies

MARINE PODCAST

Tune in to the Cat® Marine podcast for straight talk and expert insights on what’s working, what’s new and what’s trending in the global marine industry.

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Cat Marine Podcast
Cat Marine Podcast

Marine News

Stay current on the latest Marine engine stories and announcements.

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Marine News
Marine News